Supporting the Sector,
Transforming Young Lives

We work with organisations across Hertfordshire to ensure that every child or young person is able to access safe, high quality opportunities that enhance their development, well-being and resilience.

About the Charity

Pro-Action is a single point of contact for organisations supporting children and young people in or near Hertfordshire. We support and champion many organisations with a range of interests; sports, dance, youth, arts, play, faith-based, and uniformed groups.

A group of kids sitting with an adult ready for a sports class
A group of teenagers wearing blue sitting on steps

Our Aims

To raise the quality of provision so that the young people receive the best possible opportunities

To ensure that our members meet local Safeguarding Children’s Partnership guidance

To support the development of knowledge, skills and understanding through quality training and compliance

Support the well-being and resilience of children and young people through Play Therapy and Mentoring services

“There is no greater joy, nor greater reward than to make a fundamental difference in someone's life”

Mary Rose McGeady

Meet Our team

Click or hover over each team member to find out more

A headshot of the Chief Operating Officer Tracy Wilkins

Tracy Wilkins

Chief Operating Officer
Tracy began working for Pro-Action in 2015 and has taken on a range of different roles within the charity. Since 2019, Tracy has expertly guided the charity through a significant restructuring and the Covid-19 Pandemic in the role of Chief Operating Officer, where she utilises her small business knowledge & expertise to ensure Pro-Action is functioning to the best of its capability.
Contact Tracy >
Sue Topping headshot

Sue Topping

Freelance Consultant
Sue joined Pro-Action in 2011 advising on play and youth work related topics and delivering training. Her role developed and changed as the charity expanded and she now specialises in compliance guidance, preparing contracts, quotes and agreements for the delivery of training and services. Sue is also a BAPT qualified Play Therapist and manages our Play Therapy and Mentoring services.
Contact Sue >
Abby Wilkins headshot

Abby Wilkins

Membership & Safeguarding Consultant
Abby began working for Pro-Action in 2018 with a specialism in safeguarding, advice and guidance for our members. Abby also delivers training in safeguarding, well-being and playwork, amongst other topics, and leads on the charity’s main communication systems.
Contact Abby >
A headshot of the Digital Marketing Specialist volunteer Andrea Loveless

Andrea Loveless

Digital Marketing Specialist - Volunteer
Andrea began her role with Pro-Action in Autumn 2021 coming from a background in marketing and communications in the education sector, as well as having corporate experience. Her time, exceptional skills and commitment to Pro-Action is hugely appreciated by the team and trustees.
Contact Andrea >
A headshot of the Mental Health Ambassador volunteer Ashley Howard

Ashley Howard

Mental Health Ambassador - Volunteer
Ashley began in his role with Pro-Action in 2019 after being closely linked with the charity while he set up his own small business ‘Forever Young People'. As a former Pro-Action employee, the team and trustees are very grateful for Ashley’s time and expertise in this important area of Mental Health and Well-being.
Contact Ashley >
Want to learn more about Pro-Action or
find out how you can help?

Our Trustees

A headshot of the Pro-Action Chair Siobhan Purvis

Siobhan Purvis


Board member since 2016 with a specialism in finance and accounting.

Laura Hopson


Board member since 2015 with a specialism in human resources.

Mandy Pynn


Board member since 2014 with a specialism in youth work.

Mandy Croft


Board member since 2014 with a specialism in accounting.

Richard Horwood


Board member since 2010 with a specialism in legal services.

Roger Merton MBE


Board member since 2014 with a specialism in business management.

What we do

We provide specialist sector support to members working directly with children and young people.  If you have a question, or need advice, we can support you.



  • Fast, easy, and efficient online DBS process with registered company

  • Specific safeguarding advice, including the ‘Update Service’

  • Safer recruitment support including risk assessments

Compliance Star


  • Policy & Procedure templates, legislation guidance, and document audits

  • Mock Ofsted Inspection visits to prepare you, your staff, and setting

  • Quality Assurance assessment to ensure legal obligations and best practice

Training Star


  • Resilience, emotional literacy and knowledge workshops for children and young people

  • CPD topics for adults working with children and young people

  • Signposting to expert sector professionals who are leaders in their field

Services Star


  • Play Therapy service for schools and individuals

  • Mentoring Service for schools and individuals

  • Custom training packages for schools, local authorities, charities and community groups

Advice Star


  • Setting up or starting a group/project with children and young people

  • Confidential specialist information & guidance for those working in our sector

  • Signposting to funding opportunities within our network

Promotion Star


  • Access to highly skilled professionals within our sector for your recruitment vacancies

  • Social Media publicity to raise awareness, and promote your work

  • Exclusive access to our member only e-newsletter with tailored content

Get involved

We would like to hear from you if you would like to join us as; a Member, a Partner, a freelance qualified Play Therapist or Mentor, a volunteer experienced in bid writing or becoming a trustee.

Childrens hands making a pact

Join our Membership

Pro-Action Membership Alliance Star

Pro-Action Membership

• Commences on the 1st September until 31st August

• Applications to join can be made at any time

• Costs just £80 per year, pro rata

Benefits include:

• Exclusive e-news bulletins throughout the year

• Tailored 1 to 1 information, advice and guidance

• Funding information and advice

• Specific compliance advice and guidance

• Specialist subsidised training for adults in our sector

• Promotion of your projects across our social media

• Mock Ofsted inspections for registered providers

• Mock compliance inspections for quality assurance

• Subsidised training for children and young people

• Partnership opportunities with other members

Become a Partner

Pro-Action Alliance Partner Star

Pro-Action Alliance

• Open to larger organisations

• Work with us to benefit our Membership Alliance

• Requests can be made, or invited by us, at any time

Benefits include:

• Working with you to expand our offer to members

• Promoting your organisation as one of our key partners

• Sharing your knowledge and expertise with members

• Partnering to provide bespoke opportunities to the sector

Your Support Is Appreciated

All donations benefit our members by enabling us to provide information, support, specialist training and services directly to front line providers.

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Registered office: Longmores Solicitors, 24 Castle Street, Hertford, SG14 1HP

Our Alliance Partners