Pro Action Logo
Donate

Supporting the Sector,
Transforming Young Lives

We work with organisations across Hertfordshire to ensure that every child or young person is able to access safe, high quality opportunities that enhance their development, well-being and resilience.
What We Do

About the Charity

Pro-Action is a single point of contact for organisations supporting children and young people in or near Hertfordshire. We support and champion many organisations with a range of interests; sports, dance, youth, arts, play, faith-based, and uniformed groups.

  • Our members and partners come from the voluntary, private and public sectors
  • We have expertise in a range of topics including safeguarding, compliance and sustainability
  • We focus what we do for 5 to 18 year olds (plus 19 to 25’s with learning difficulties and/or disabilities)
A group of kids sitting with an adult ready for a sports class

Our Aims

To raise the quality of provision so that the young people receive the best possible opportunities.

To ensure that our members meet local Safeguarding Children’s Partnership guidance.

To support the development of knowledge, skills and understanding through training and compliance.

Support the well-being and resilience of children & young people through Play Therapy and Mentoring services.

What we do

We provide specialist sector support to members working directly with children and young people.  If you have a question, or need advice, we can support you.

Safeguarding

  • Fast, easy, and efficient online DBS process with registered company

  • Specific safeguarding advice, including the ‘Update Service’

  • Safer recruitment support including risk assessments

Safeguarding Support >

Compliance

  • Policy & Procedure templates, legislation guidance and document audits.

  • Mock Ofsted Inspection visits to prepare you, your staff and setting.

  • Quality Assurance assessment to ensure legal obligations and best practice.

Compliance Form >

Training

  • Resilience, emotional literacy and knowledge workshops for children and young people

  • CPD topics for adults working with children and young people

  • Signposting to expert sector professionals who are leaders in their field

Adult Training Courses >
Training for Young People >

Services

  • Play Therapy service for schools and individuals.

  • Mentoring Service for schools and individuals.

  • Custom training packages for schools, local authorities, charities and community groups.

Play Therapy Service >
Mentoring Service >

Advice

  • Setting up or starting a group/project with children and young people

  • Confidential specialist information & guidance for those working in our sector

  • Signposting to funding opportunities within our network

Promotion

  • Access to highly skilled professionals within our sector for your recruitment vacancies

  • Social Media publicity to raise awareness, and promote your work

  • Exclusive access to our member only e-newsletter with tailored content

Meet Our team

Click or hover over each team member to find out more.

A headshot of Tracy Wilkins

Tracy Wilkins

Chief Operating Officer
Tracy began working for Pro-Action in 2015 and has taken on a range of different roles within the charity. Since 2019, Tracy has expertly guided the charity through a significant restructuring and the Covid-19 Pandemic in the role of Chief Operating Officer, where she utilises her small business knowledge & expertise to ensure Pro-Action is functioning to the best of its capability.
Contact Tracy >
A headshot of Rowan Akers

Rowan Akers

Social Media Manager
Rowan joined in 2024 and specialises in marketing and social media. With a background in hospitality and sales, communication has always been a central part of his life and career. His keen interest in rugby, combined with experience in childcare, has given him a strong appreciation for the youth sector and the opportunities it provides for young people in Hertfordshire.
A headshot of Abby Wilkins

Abby Wilkins

Membership & Safeguarding Consultant
Abby began working for Pro-Action in 2018 with a specialism in safeguarding, advice and guidance for our members. Abby also delivers training in safeguarding, well-being and playwork, amongst other topics, and leads on the charity’s main communication systems.
Contact Abby >
A headshot of Ashley Howard

Ashley Howard

Mental Health Ambassador - Volunteer
Ashley began in his role with Pro-Action in 2019 after being closely linked with the charity while he set up his own small business ‘Forever Young People'. As a former Pro-Action employee, the team and trustees are very grateful for Ashley’s time and expertise in this important area of Mental Health and Well-being.

Our Trustees

A headshot of the Pro-Action Chair Siobhan Purvis

Siobhan Purvis

CHAIR

Board member since 2016 with a specialism in finance and accounting.

A headshot of Bernard Flanagan

Bernard Flanagan

TRUSTEE

Board Member since 2022 with a specialism in legal services.

A headshot of Sue Topping

Sue Topping

Trustee

Board member since 2025 with a specialism in compliance.

Join our board of Trustees 

We’re looking for new Trustees to join us at Pro Action. If you are eager to give back your time to your community and support a local charity, we’d love to hear from you.

Find out More

“There is no greater joy, nor greater reward than to make a fundamental difference in someone's life”

Mary Rose McGeady

Get involved

We would like to hear from you if you would like to join us as; a Member, a Partner, a freelance qualified Play Therapist or Mentor, a volunteer experienced in bid writing or becoming a trustee.

Get in touch to find out more >

Join our Membership

Pro-Action Membership Alliance Star

Pro-Action Membership
Alliance

• Commences on the 1st September until 31st August
• Applications to join can be made at any time
• Costs just £80 per year, pro rata

Benefits include:

• Exclusive e-news bulletins throughout the year
• Tailored 1 to 1 information, advice and guidance
• Funding information and advice
• Specific compliance advice and guidance
• Specialist subsidised training for adults in our sector
• Promotion of your projects across our social media
• Mock Ofsted inspections for registered providers
• Mock compliance inspections for quality assurance
• Subsidised training for children and young people
• Partnership opportunities with other members
Become a Member

Become a Partner

Pro-Action Alliance Partner Star

Pro-Action Alliance
Partnership

• Open to larger organisations
• Work with us to benefit our Membership Alliance
• Requests can be made, or invited by us, at any time

Benefits include:

• Working with you to expand our offer to members
• Promoting your organisation as one of our key partners
• Sharing your knowledge and expertise with members
• Partnering to provide bespoke opportunities to the sector
Become a Partner

Your Support Is Appreciated

All donations benefit our members by enabling us to provide information, support, specialist training and services directly to front line providers.

Make a Donation

want to
talk with us?

Leave your details and a quick message and one of our team will contact you!

Call Us

Location

Registered office:
Longmores Solicitors,
24 Castle Street, Hertford, SG14 1HP

Our Alliance Partners
Forever Young People
Good Play Guide
UK Youth
Limited Edition Training
Stress Management Society
Watford FC CSE Trust
About
What We Do
Get Involved
Contact
Facebook-f Instagram X-twitter Linkedin
Pro-Action white logo

Working in partnership with organisations across Hertfordshire to support children and young people.

Funded by

Hertfordshire Services for Young People

We’re looking for new Trustees to join us

Give back to your community and support a local charity.

Find out More